Support

We provide professional service and support with superior response time (RT) and ensure maximum uptime for the analyser that excels industry standards and ensure that the SLA are always adhered so as to achieve customer delight.

Service

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An experienced team of Engineers are available to provide prompt solutions to all servicing needs and to ensure maximum uptime of the Analysers.

Application

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A dedicated team of product and application support specialists are ever keen to provide product and application support for all Biogenesis products.

Training

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A dedicated training team is available to hone the skill of our field support and technical personnel on all products and analysers on a regular basis so that customer expectations are always met with.